Using our voice response system, 401(k) Gateway By Phone, participants can access account information 24 hours a day. Our voice response system can be used to obtain account information as well as to perform transactions.
- Obtain account balance information by source and by fund
- Verify current contribution rates
- Verify current contribution rates
- Project future balances
- Verify current investment elections
- Verify current contribution rates
- Project future balances
- Verify current investment elections
- Change investment elections
- Rebalance their accounts
- Transfer between funds
- Inquire about an existing loan
- Inquire about amounts available for loan or withdrawal
- Model a new loan
- Review investment fund descriptions
- Listen to plan announcements